Refunds and Exchanges
Due to the nature of our products, all sales are final unless there is a verifiable manufacturing defect.
We will not accept returns on items for reasons such as:
- Scent preference
- User error
To complete your return, we require a receipt or proof of purchase. Refund requests must be submitted within 30 days of purchase.
Email your proof of purchase, a description of the defect, and a photo of the defect to (email) to be approved for a refund or exchange. Please note if you would prefer store credit, exchange for the same item, or a refund.
Sale items
Sale items are not refundable. No exceptions.
Need help?
Contact us at {email} for questions related to refunds and returns.